Sustainable Development Programme of Expert RA for 2025–2026
МED 35
On 24 June 2025, the Agency's Management Board approved the Sustainable Development Programme of Expert RA (hereinafter referred to as the Sustainable Development Programme, the Programme) for the period 2025–2026. Previously, it was planned to develop and approve the Agency's Sustainable Development Strategy in the reporting year of 2024, which we reported in the 2023 Report. However, life has slightly adjusted our plans: sustainable development goals will be included in Expert RA's corporate-wide Development Strategy until 2030, which we intend to adopt in 2026.
Expert RA's Sustainable Development Programme is based on two principles:
Analysis of significant sustainable development topics. Focusing on the UN SDGs, we have determined which aspects are most significant for our activities
Constant interaction with stakeholders. We have tried to assess which of these aspects can have the greatest direct or indirect impact on stakeholders and what values they can create for them
Within the framework of its Programme, Expert RA identifies three key areas.
Responsible Business
Key aspects
UN SDGs
Goals
Business Ethics
Conducting a self-assessment of the corporate governance system's compliance with best practices once every three years
Raising employee awareness of the inadmissibility of corruption, fraud, and conflicts of interest
No cases of corruption and fraud
No cases of conflicts of interest
Maintaining customer churn at a certain level
Implementation of NPSCustomer loyalty index NPS (Net Promoter Score)., CSICustomer Satisfaction Index. and CESCustomer Effort Score. index assessment
Cybersecurity and Data Privacy
No cases of personal data leakage
No cases of illegal use of insider information
Raising awareness of threats of material and moral damage to Agency employees by attackers and ways to prevent them
Responsible procurement
Implementation of a system for assessing and selecting suppliers based on ESG criteria
Employee
Key aspects
UN SDGs
Goal
Employee Well-being and Development
Developing and implementing an employee competency model
Increasing the average number of training hours per employee per year
Bringing the annual coverage of employees with training to a certain level
Maintaining the employee turnover rate at a certain level
Implementing an assessment of employee satisfaction with the HR brand
Undergoing employee training on compliance with the Code of Corporate Ethics
Organising employee participation in sports and recreational activities
Developing a ICS (Internal Control System) training for new employees of the rating service
Green Office
Building a system for assessing greenhouse gas emissions
Developing and approving a "Green Office Policy"
Implementing electronic document management
Minimising the use of disposable plastic tableware and cutlery
Sorting office waste
Raising awareness of employees on sustainable development issues
Clients and Local Community
Key aspects
UN SDGs
Goals
ESG products
Rating and verification of sustainable development financing instruments
Maintaining leadership – number one in the ESG ratings and verification market
Financial Literacy and Sustainability Awareness
Publicating research across all fields relevant to sustainable development
Conducting independent assurance of Expert RA's Sustainable Development Report
Charity and volunteering
Developing and approving the Policy on sponsorship and volunteering
Holding charity mini-football tournaments
Holding an off-site forest planting event
Informing employees in the area of volunteer activities
